Quality policy
IN THE PURSUIT OF EXCELLENCE.
The overriding goal of our company is to comprehensively meet the needs and expectations of our customers and to manufacture safe products that comply with legal requirements.
We are aware that reaching these goals goes together with the constant improvement of the quality of our products and services. Our ambition is to be seen by our partners as a company that stands for commitment, professionalism and modernity in every aspect of its operations. The most important goals are:
- reaching a market position in the PET packaging industry that satisfies the management board and the employees,
- achieving traceability of our products,
- building and keeping the positive image of a company that cares about quality, product safety and customer relations,
- keeping satisfactory financial results and an impeccable financial condition of the company,
- continuously extending the range of PET products and of services related to plastics and metal processing,
- building a highly developed organisational culture based on trust between employees and the management board.
We intend to reach these goals through:
- the commitment of the management and the provision of the means needed to realise the declared goals,
- constantly striving to meet customer expectations, quality standards and legal norms, and improving the quality management system,
- friendly and professional customer service, monitoring customer needs and building relations based on sympathy and trust,
- professional and timely execution of production orders,
- a transparent complaint handling process,
- continuous development of infrastructure and technology,
- constantly raising the competences of production employees and of the management,
- quality goals developed and respected by all employees,
- running production in a way that respects the natural environment.
